1 Opening(s)
0 To 1.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities:
Serve as the first point of contact for customers through phone, email, or chat.
Understand customer needs and provide accurate information or solutions.
Handle and resolve customer complaints or issues in a timely manner.
Maintain customer records, logs, and updates in CRM tools.
Follow up with customers to ensure their concerns are resolved.
Escalate ...